Hello there, The CD and DVD drive on my Sony VAIO PCG-5K1M has stopped working, for no apparent reason. It's not recognised, and nothing apart from an initial whirring noise happens when I put a CD or DVD in the drive. It opens and closes fine, but that's about it. Any ideas on what can be done? Many thanks!
Hello Blencogo, Thanks for replying and apologies for my late response! There is indeed a yellow exclamation mark, and it says: PIONEER DVD-RW DVRKD08 ATA Device. The model is VGN-CR31Z Hope this is what you need, grateful for any advice! Thanks
Thanks for your swift reply! The error code says 39. I will try what you suggested, but don't know how to set a System restore point. Sorry to be dim, but could you please explain this bit first? Thank you so much!