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VAIO keeps freezing!!!

Topic started on Aug 10, 2012 2:48 AM , last reply on Aug 26, 2012 3:56 PM

in VAIO and Computing > Notebooks
SRaza94
SRaza94
7 posts since
Aug 10, 2012

HI guys,

my laptop is 2 years old, i've been having a problem with it whch has gotten worse over the last couple of moneths.

when i watch videos online it justs freezes, it sometimes says graphics driver didn't respond and was restarted..the laptop also heats up could this be the problem?...this problem has gotten worse, i have checked for updates in vaio update but there isn't any driver updates. what can i do to resolve this problem?

Could someone help me please?

thanks

Shan

vaio VPCEB1E0E


Tags: vaio
  • randomfellow
    randomfellow
    13 posts since
    Aug 4, 2012
    Written on Aug 10, 2012 3:34 AM

    have you thought about a fresh windows installation?


    • Reply
  • garlangreeny
    garlangreeny
    26 posts since
    Aug 8, 2012
    Written on Aug 10, 2012 5:48 AM

    Sometimes, that actually works. Having a freshly installed Windows does the trick.


    • Reply
  • KatherineYH
    KatherineYH
    96 posts since
    Jul 23, 2011
    Written on Aug 11, 2012 5:06 PM

    You should try running the windows check disk utility to locate bad sectors and recover readable data.

     

     

     

    _______________

    Life is too serious to be taken seriously https://imagicon.info/cat/12-13/text-smiley.png


    • Reply
  • rich912
    rich912
    9,318 posts since
    Aug 28, 2004
    Written on Aug 13, 2012 9:12 PM

    Hi SRaza94,

     

    High temperature may possibly be the problem. Can you download either PC Wizard or Core Temp and let us know the processor temperatures when viewing videos online or carrying out any processor intensive activity.

     

    http://www.cpuid.com/softwares/pc-wizard.html

     

    http://www.alcpu.com/CoreTemp/

     

    Rich


    Go n-éirí an bóthar leat
    • Reply
  • SRaza94
    SRaza94
    7 posts since
    Aug 10, 2012
    Written on Aug 22, 2012 1:43 AM

    hi @katherine... i tried this but there were no bad scetors...any thing else??

     

    Message was edited by: SRaza94

     


    • Reply
  • SRaza94
    SRaza94
    7 posts since
    Aug 10, 2012
    Written on Aug 22, 2012 1:46 AM

    Untitled10.png

    this was whilst watching a youtube clip, i do think its an overheating issue because when it cools down slightly it carries on working.


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  • rich912
    rich912
    9,318 posts since
    Aug 28, 2004
    Written on Aug 22, 2012 10:05 AM

    Hi Shan,

     

    Those temperatures are well within acceptable limits. If you constantly had temperatures of between 75 and 80 deg. it may have explained the problem.

     

    There is a graphics driver update available for your model and if you have not already done so I suggest you install this.

     

    http://www.sony.co.uk/support/en/product/VPCEB1E0E_T/updates

     

    Rich


    Go n-éirí an bóthar leat
    • Reply
  • SRaza94
    SRaza94
    7 posts since
    Aug 10, 2012
    Written on Aug 22, 2012 2:44 PM

    thanks rich...are you sure the drive update is for my model? no updates come on in vaio update, and my model is VPCEB1EOE and doesn't mention /T.

    just want to make sure it's for my model.

    thanks again


    • Reply
  • rich912
    rich912
    9,318 posts since
    Aug 28, 2004
    Written on Aug 22, 2012 3:24 PM

    Hi Shan,

     

    There are two  VPCEB1EOE models listed on the support site, a /T and /WI - this just refers to the colour, but you should be able to find your exact model reference in Vaio Control Centre.

     

    That said both have the same update available. I can't explain why Vaio Update is not listing anything unless you already have the update installed.

     

    Rich


    Go n-éirí an bóthar leat
    • Reply
  • SRaza94
    SRaza94
    7 posts since
    Aug 10, 2012
    Written on Aug 22, 2012 8:59 PM

    Untitled3.png

     

    this is an error that occasionally comes up after my laptop unfreezes

    just to add my computer runs windows 7 home premium and has been running it since i brought it


    • Reply
  • rich912
    rich912
    9,318 posts since
    Aug 28, 2004
    Written on Aug 22, 2012 9:55 PM

    I suggest you check which driver version is installed and then install the update if applicable.

     

    Rich


    Go n-éirí an bóthar leat
    • Reply
  • SRaza94
    SRaza94
    7 posts since
    Aug 10, 2012
    Written on Aug 23, 2012 8:41 PM

    thanks for your help rich912,

    my driver version was 8.15.10.2040, and the version on the link you gave me was 8.15.10.2555.

    still don't know why the update would not show on vaio update


    • Reply
  • rich912
    rich912
    9,318 posts since
    Aug 28, 2004
    Written on Aug 23, 2012 11:08 PM

    You're welcome Shan.

     

    Please let us known whether the driver update solves the problem.

     

    Rich


    Go n-éirí an bóthar leat
    • Reply
  • SRaza94
    SRaza94
    7 posts since
    Aug 10, 2012
    Written on Aug 26, 2012 3:56 PM

    just an update....it still freezes but at a lower frequency and and for a smaller period of time...think there maybe a problem with the fan as it makes alot more noise when the laptop freezes


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