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Nvidia G84m/G86m faulty chip happen to Vaio??

Topic started on Dec 2, 2010 6:09 PM , last reply on Dec 30, 2012 11:07 AM

in VAIO and Computing > Notebooks
6800gt 2 posts since
Jan 22, 2008

I just wonder if anyone has the alleged graphic problem with your vaio series. I got AR51J with 8400m GT early this year. So far it works fine, but not sure it would die shortly . What's the sony's response?

origin story: All Nvidia G84 and G86s are bad
http://www.theinquirer.net/gb/inquirer/news/2008/07/09/nvidia-g84-g86-bad

Channel Vendors Demand Graphics Cards Suppliers to Recall Potentially Faulty Nvidia GeForce Graphics Cards.
Resellers Want to Return Potentially Faulty Nvidia GeForce Graphics Boards to Makers
http://www.xbitlabs.com/news/video/display/20080725123120_Channel_Vendors_Demand_Graphics_Cards_Suppliers_to_Recall_Potentially_Faulty_Nvidia_GeForce_Graphics_Cards.html


  • nox1492 8 posts since
    May 31, 2008
    Written on Aug 23, 2008 7:15 PM

    Hi,

    I have the same concern about my VGN-FZ38M with the same 8400 M GT GPU.

    I noticed that the fan was running permanently in a previous post.


    • Reply
  • Blencogo 12,806 posts since
    Dec 22, 2004
    Written on Aug 23, 2008 7:35 PM

    We have already raised this problem with Sony Europe who have asked Sony Japan to look at this problem. 

    After an investigation Japan Headquarters replied stating that VAIO's are not affected.
    They have investigated repair data world-wide and have not found the related issue on any VAIO. They will continue their investigations and will monitor the repair data.

    Different manuafacturers use the nVidia products in different configurations and it could be that the Vaio design does not make this problem worse.

    It will soon become obvious on this forum if Vaio owners start to experience these problems but in the end there is little benefit in worrying about this - if your Vaio has a video problem it will be repaired under guarantee.  If a general nVidia problem begins to emerge, I am sure a free repair will be available.



    • Reply
  • 33,090 posts since
    Oct 25, 2002
    Written on Aug 25, 2008 4:15 PM

    Blencogo's right about this, I don't think they will defect on repairing it.


    • Reply
  • DetlevCM 4 posts since
    Jun 9, 2008
    Written on Aug 25, 2008 11:37 PM

    The NVidia issue is an odd mix of obvious and unexplained.

    Its been discussed in another very good forum on Sony too
    http://forum.notebookreview.com/showthread.php?t=268277&page=19

    and one of the oddities is that Vaios do not seem to be as affected.
    I'm saying as affected as there were 2 or maybe 3 FZ which seemed to have developed a graphics problem.
    (Other factors may have added to the failure)

    But that's it - which seems in a way strange...

    What Sony's response will be - I hope its one that'll let people use their NVidia in peace.

    (Glad I'm not affected, I use the Chipset on my SZ all the time)


    • Reply
  • luisarn 706 posts since
    Jul 7, 2007
    Written on Aug 26, 2008 1:34 AM

    The NVidia issue is an odd mix of obvious and unexplained.

    Its been discussed in another very good forum on Sony too
    http://forum.notebookreview.com/showthread.php?t=268277&page=19

    and one of the oddities is that Vaios do not seem to be as affected.
    I'm saying as affected as there were 2 or maybe 3 FZ which seemed to have developed a graphics problem.
    (Other factors may have added to the failure)

    But that's it - which seems in a way strange...

    What Sony's response will be - I hope its one that'll let people use their NVidia in peace.

    (Glad I'm not affected, I use the Chipset on my SZ all the time)


    Hi, Sony is currently investigating the NVIDIA issue and some of the FZ mentioned on the notebookreview forum shipped already to Sony Repair Center for further investigation.
    VAIO-Link is notified about the problem of the user mikper83 aka AbleDanger (in this forum) and will contact him soon.
    We don't know which components is causing that graphics problem yet but if Sony find out that is the faulty NVIDIA chip, I'm pretty sure they will manage a free repair to the affected users

    Regards,
    Luis Neng


    • Reply
  • nox1492 8 posts since
    May 31, 2008
    Written on Aug 28, 2008 7:07 PM

    Hi all,

    Thanks for updates.

    There is something I would like to know : what is going to happen if the vaio is no more under warranty ?
    In France the warranty period is only 1 year.  Will Sony extend the warranty period ?


    • Reply
  • DetlevCM 4 posts since
    Jun 9, 2008
    Written on Aug 28, 2008 7:53 PM

    At current no-one knows.

    In the Notebook Review Forum one person was offered a half price repair on an FZ.

    They may, or they may not.


    • Reply
  • Chanandler 62 posts since
    Dec 27, 2007
    Written on Sep 2, 2008 9:14 PM

    OK where do I start...... I have a FZ21Z that has started running extremely hot over the last few months, especially when playing games.

    When I say hot I have loaded up PC Wizard 08 to check the temps and currently the processors are running at 98 and 97 degrees and the gpu is running at 101 degrees c!

    I am not doing anything on the laptop other than replying to this post and all that is running in the background is some AV software and the normal windows processes.

    Last month I raised a call with the Vaio support and had a call from someone who told me that he didn't think there was a problem and that I must be using the laptop on a soft surface and am blocking the vents. He then said that if I wanted to send it in to be repaired I could but it is highly likely they would find nothing wrong with it and I would be required to pay £150 for wasting their time.

    Well I only use the laptop on a table and the vents are not covered. But sadly I didn't want another bill so have not sent it in, as they could say whatever they liked regardless of whether there is a genuine problem or not.

    So am I just supposed to keep using it and wait for it to melt down or are Sony going to help me out and fix this problem? The damn thing gets so hot that I can't even touch the front left edge of it!!!!



    • Reply
  • Blencogo 12,806 posts since
    Dec 22, 2004
    Written on Sep 2, 2008 9:30 PM

    Hi Chanandler,

    You would probably be better starting your own thread on this topic - it really has nothing to do with the subject in this thread's title so any member who may be interested in your topic is not going to find your post.



    • Reply
  • Chanandler 62 posts since
    Dec 27, 2007
    Written on Sep 2, 2008 10:52 PM

    It seemed pretty pertinent to me as one of the 'features' of this great graphics chip is that it overheats!


    • Reply
  • Blencogo 12,806 posts since
    Dec 22, 2004
    Written on Sep 3, 2008 12:26 AM

    Suit yourself but no-one else with a general overheating problem is likely to find your post here.



    • Reply
  • luisarn 706 posts since
    Jul 7, 2007
    Written on Sep 3, 2008 1:56 AM

    Hi Chanandler,

    About the VAIO FZ temperature you can take a look at the following thread from our friends at notebookreview.com: http://forum.notebookreview.com/showthread.php?t=273654

    I guess your temperature is a bit higher than average maybe the fan grill is covered by dust already.

    There's nothing you can do besides cleaning it. If your computer is still in warranty, you don't need to worry because if anything bad happens to your GPU, SONY will fix it. 


    • Reply
  • sonypass33 93 posts since
    Feb 24, 2008
    Written on Sep 3, 2008 1:26 PM

    you don't need to worry because if anything bad happens to your GPU, SONY will fix it. 


    What if something happens to your house like it burns to the ground.
    It seems this issue is not being dealt with in a satisfactory manner by sony.
    When dell had a problem with their batteries going on fire they did a full recall (in the millions) and replace.
    I hope no-one gets hurt while the cost/benifit analysis is going on.


    • Reply

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