Sony: Message List

Re: Sony Vaio VPCF21Z1E Question

noreplyforum@eu.sony.com — Wed, 05 Dec 2012 04:27:51 GMT

The products are great but the customer service is very poor.

Sony need to respect their customers like apple who seem to have the best customer service.

Re: Sony Vaio VPCF21Z1E Question

noreplyforum@eu.sony.com — Mon, 03 Dec 2012 17:24:31 GMT

What's the point on coming on here if I'm not gona get help.

This is meant to be Sony forum.

Re: Sony Vaio VPCF21Z1E Question

noreplyforum@eu.sony.com — Sun, 02 Dec 2012 04:20:30 GMT

Why doesn't anyone help? Has anyone got this?

I just wondered how great this laptop is, what are the negatives.

What to know from owners.

Re: Sony Vaio VPCF21Z1E Question

noreplyforum@eu.sony.com — Sat, 01 Dec 2012 16:08:10 GMT

Please help me?

Sony Vaio VPCF21Z1E Question

noreplyforum@eu.sony.com — Sat, 01 Dec 2012 03:38:21 GMT

Sony are offering to replace my current laptop which has some problems with this newish one.

My question has anyone got this and how good is it?

customer service

noreplyforum@eu.sony.com — Wed, 14 Mar 2012 22:33:21 GMT

Heard the customer service is atrocious. Plus i heard they charge alot for repairs and when your recieve your laptop its more damaged than when u sent it off.

Sony F12 Grey line

noreplyforum@eu.sony.com — Wed, 14 Mar 2012 22:32:33 GMT

For one the retailer cant do anything as i have had the laptop for over a year. Why are you protecting sony, why u being bias. You go on notebookreviews and EVERYONE in europe who has the F series has same problem as me. It has to be a defect. What can you or Sony do about this. I have extended warranty so what can i do.

Sony F12 Grey line

noreplyforum@eu.sony.com — Wed, 14 Mar 2012 00:50:08 GMT

I have the grey line when playing games, watching films, when window starts. It is ALWAYS there. This is a defect and many customers have got it. But sony are blatantly ignoring this. Is there no way this can be fixed.

This IS sonys fault, not the retailers and it IS sonys responsibility to fix this issue, i have paid so much money i deserve that right.

Message was edited by: omaroo

Sony F12 Grey line

noreplyforum@eu.sony.com — Tue, 13 Mar 2012 16:40:34 GMT

Hi this has really bothered me for some time, i know im not the only one, most people living in Europe have the same problem as me. Basically when watching any videos or films there is a strip of grey line at the bottom of the screen. I paid so much money for this laptop and this is on there. I have spoke to my solicitors and they have said that Sony have to provide a quality product under the sales of the goods act, which they havent. Now I will send it to Sony to look at, but has anyone with the same problem manage to get this sorted out.